Privacy Policy

This privacy policy (“Privacy Policy”) governs the use of information by Manastu Space Technologies Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at Plot No. C-6/7, TTC, MIDC Industrial Area, Pawane, Navi Mumbai, Sanpada, Thane, Maharashtra, 400703 (hereinafter referred to as “Company”, “we” or “us” or other pronouns used to refer to the Company) that is obtained through the use of its website https://www.manastuspace.com (“Website”) by the users (“User” or “you” or other pronouns used to refer to the User).

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This Privacy Policy will govern how our Company uses the data we collect from you when you use our website.

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1. INFORMATION WE COLLECT

1.1. Information You Provide to Us

a. Contact Information:

‍When you submit inquiries through our contact form or subscribe to our newsletter, we collect:

• Full Name;
• Company Name;

• Email Address;

• Phone Number;

• Message Content.

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1.2. Information Collected Automatically

When you visit our website, our third-party service providers automatically collect:

• Website Usage Data (pages visited, time spent, navigation patterns);

• Device Information (browser type, operating system, IP address);

• Location Data (general geographic location based on IP address);

• Interaction data with Embedded Content (video plays, pauses, completion).

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1.3. Data we do NOT collect

• Sensitive Personal Data such as financial information, health records, biometric data, caste, religion, political opinion, or sexual orientation;

• Payment or credit card information (we do not process any payments through the website);
• Precise geolocation data beyond general location derived from IP address;

• We do not knowingly collect Personal Information from any user who is under 18 (eighteen) years. If we are made aware that we have collected the Personal Information of a person below the age of 18 (eighteen) years, we will take steps to delete the information within a reasonable time frame. If a parent or guardian becomes aware that his or her child has provided his/ her information on our website without their consent, he or she shall contact us for the deletion of such information. In the event, where in contravention to the Privacy Policy, a person below the age of 18 (eighteen) uses the services, we shall not be held liable or responsible for any damage or injury suffered by such person. Please note that any information that is freely available or accessible in public domain shall not be regarded as sensitive personal information;

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The information collected shall be limited to what is strictly necessary and shall be used only for the purposes specified in this policy. Neither the Company nor its representatives shall be responsible for the authenticity of such Information provided by the user/s.

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2. HOW WE COLLECT YOUR INFORMATION

2.1. We collect information through:

• Forms you voluntarily fill on our website;

• Email communications you send to us;

• When you subscribe to our newsletter;

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2.2. Any modifications / corrections required to the Information can be carried out on the website. In the event the visitor wants to withdraw his / her consent to provide the information given by them, he / she may contact the Grievance Officer, the details whereof are provided in Clause 11 of this policy.

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3. HOW WE USE YOUR INFORMATION

3.1. We use the collected information for the following purposes:

• To respond to your inquiries and provide requested information, including product datasheets;
• To send newsletters and updates (only if you have subscribed);

• To analyse website performance, user behaviour, and optimize user experience.

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4. COOKIES

4.1. Manastu Space does not set or use any cookies directly. We use third-party services that may place cookies or similar technologies on your device to enable analytics and media features.

4.2. Non-essential cookies, including those used for analytics and embedded content, are only activated after you provide consent through our cookie preference settings.

4.3. You can manage your preferences through our cookie settings or your browser controls. Please note that blocking certain third-party cookies may impact website functionality and your user experience.

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5. YOUR RIGHTS

5.1. Subject to the applicable law, you have the right to:

• Requesting access to your personal data to review it;

• Requesting a copy of the personal data;

• Correcting any data which is incorrect or incomplete;

• Requesting limitations on processing of your personal data or deleting your personal data but this may affect the services provided by us to you.

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Please note that we may not be required or able to comply with all requests, and any such requests will be handled in accordance with applicable laws and regulations.

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6. DISCLOSURE OF YOUR PERSONAL DATA

6.1. We may disclose your Personal Data where such disclosure is required by applicable law or in response to valid and lawful requests by public authorities, including, without limitation, courts or government agencies.

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In addition, we may disclose your Personal Data where it determines, in good faith, that such disclosure is reasonably necessary to:

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• comply with a legal obligation or applicable legal process;

• protect and defend the rights, property, or interests of the Company;

• prevent, investigate, or address potential or actual wrongdoing in connection with the Service;

• protect the personal safety of users of the Service or members of the public; or

• protect the Company against legal liability.

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7. DATA STORAGE AND SECURITY

7.1. Where We Store Your Data

We do not store any personal data on our own servers. All data collected through our website is stored by third-party service providers on our behalf.

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7.2. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. The Company will also retain Usage Data for internal analysis purposes.

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While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

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8. THIRD-PARTY SERVICES AND LINKS

8.1. Third-Party Service Providers

We use third-party service providers to facilitate our website operations, including website hosting and content management, email validation and delivery services, content delivery and optimization, analytics and performance monitoring, map, and location services, as well as video hosting and playback.

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8.2. Third-Party Websites

Our website contains links to external websites (news articles, press releases, social media, job postings, and other third-party content). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
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9. INTERNATIONAL DATA TRANSFERS

9.1. Your personal information may be transferred to, stored, and processed in countries other than India, including the United States and European Union member states. These countries may have data protection laws that differ from Indian laws. By using our website, you consent to the transfer of your information to these jurisdictions.

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10. CHANGES TO THIS PRIVACY POLICY

10.1. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

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10.2. We encourage you to review this Privacy Policy periodically. Your continued use of the website after changes are posted, constitutes your acceptance of the updated Privacy Policy.

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11. CONTACT INFORMATION

For Privacy-Related Inquiries:

Email: legal@manastuspace.com

Grievance Officer:
If you have any complaints, grievances, or concerns regarding this Privacy Policy or our data practices, please contact our Grievance Officer:

Name: K. Ameet Kumar

Email: ameet.kumar@manastuspace.com

Designation: Sr. Operations Executive

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12. GOVERNING LAW

12.1. The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

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13. SEVERABILITY

13.1. Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as to be valid under applicable law. However, in the event any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this Privacy Policy.

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Manastu Space Technologies Private Limited

Plot No. C-6/7, TTC, MIDC Industrial Area

Pawane, Navi Mumbai, Sanpada

Thane, Maharashtra - 400703, India